I had Vertical Chimney Care complete a dryer vent cleaning at my home. I submitted a web inquiry on Sunday evening, and Nick from Vertical called me at 8 a.m. the next morning to set up an appointment. Nick scheduled an appointment for Thursday of that week. Ken and Zach from Vertical came to provide the cleaning and did a terrific job. They showed me all the debris that had built up over the last few years and notified me of the potential fire hazard. I was very surprised at the debris build up and scheduled a cleaning for next July to make sure this doesn’t turn into a safety concern for my family. Thank you Vertical for a wonderful experience!